SlotPlanet Terms and Conditions

Welcome to Slot Planet Casino, where every spin brings a little more excitement to your day. These SlotPlanet Terms and Conditions set out the rules that govern your relationship with us, White Hat Gaming Limited, when you use our website, mobile app, and gaming services. By registering an account with SlotPlanet Casino, you confirm that you have read, understood, and agree to be bound by these terms in full.

Who We Are

Slot Planet is owned and operated by White Hat Gaming Limited, a company registered in Malta under registration number C73232, with its registered office at 85 St John Street, Valletta VLT1165. Certain services, including marketing, systems development, payment processing, and customer support, are provided by our group company, White Hat (Holdings) Limited, registered in Gibraltar under number 109784. We hold a licence issued by the UK Gambling Commission under number 52894 for customers in Great Britain, and an additional licence from the Malta Gaming Authority (MGA/B2C/370/2017) covering other jurisdictions where permitted. Originally launched in 2005 as Amsterdams Casino, we rebranded as SlotPlanet in 2016, and we have continued to grow our game library ever since.

Eligibility to Play

Our services are currently available exclusively to residents of Great Britain. If you attempt to access Slot Planet Casino from any other territory, we reserve the right to restrict your account or void any winnings. To register with us, you must:

• Be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher
• Reside in Great Britain and provide accurate identification details
• Not be self-excluded from gambling activities in the UK
• Only hold one active account with SlotPlanet at any given time

We conduct verification checks, including affordability assessments, and we may request additional documents before processing withdrawals or activating bonus offers.

Account Registration and Slot Planet Login

Creating an account is simple, and once registered, you can use your SlotPlanet login credentials to access our desktop site or our SlotPlanet app on your mobile device. We ask that you keep your login details confidential and notify our support team immediately if you suspect unauthorised access to your account. When you complete the SlotPlanet register process, you agree to provide truthful information and update us promptly if any of your details change. We may suspend or close accounts that contain false information or are used in breach of these terms.

Deposits, Withdrawals, and Currencies

All transactions at Slot Planet Casino are processed in British Pounds (GBP). We accept deposits via Visa, Mastercard, Maestro, PayPal, Skrill, Neteller, Paysafecard, and Neosurf. Withdrawals are paid back using the same method used for your deposit, where possible, through Visa, Mastercard, Maestro, PayPal, Skrill, or Neteller.

The minimum deposit required to claim our welcome offer is £15, while the general minimum withdrawal amount is £20. If your balance falls below this threshold, our Customer Support team can help you withdraw the full amount. Regarding SlotPlanet withdrawal times, we typically process requests within 24 hours, with e-wallet payments often completed within a few hours and card or bank transfers taking up to three business days. Pending time before processing usually ranges from one to two business days, depending on your chosen method and verification status.

We cap the maximum payout per bet or spin at £250,000, excluding progressive jackpots. Larger jackpot wins may take up to 30 days to process. We hold customer funds at the medium protection level required by the UK Gambling Commission. If your account remains inactive for 12 months, we may deduct £5 per month starting 30 days after we send our first notification to you.

Bonuses and Promotions

We regularly search for ways to reward our players, and our welcome package includes 70 bonus spins on Book of Dead following your first qualifying deposit. To be eligible, you must be 18 or older, a verified resident of Great Britain, opted into promotional communications, and have no other active bonus on your account. Some players search for a Slot Planet no deposit bonus, but our current welcome offer requires a minimum first deposit of £15; spins are credited automatically without the need for a SlotPlanet promo code.

Bonus spins remain valid for 10 days, and any unused bonus funds are removed 30 days after crediting. Winnings from spins are converted into bonus funds, capped at £100, and carry a 10x wagering requirement that applies solely to the bonus funds. The maximum cash-out after completing wagering is £100, and the maximum bet permitted while a bonus is active is £5. Withdrawing cash funds before wagering is complete will forfeit your remaining bonus and its winnings, so please plan accordingly.

Unless stated otherwise, all SlotPlanet bonus offers carry a 10x wagering requirement. Game contribution rates vary: slots generally contribute 100% (with select titles like Blood Suckers, Dead or Alive, and Jackpot 6000 contributing 20%, and several hundred titles contributing 0%), table games contribute 10%, video poker 5%, and scratchcards and keno 100%. We limit players to one bonus per deposit, no stacking of offers, one coupon every 24 hours, and one promotion per household, IP address, email, phone number, card, or device. If you withdraw cash while a bonus is active, we will revoke any remaining bonus balance. We also run weekly events and special promotions, and we encourage you to check our promotions page regularly for the latest SlotPlanet casino bonus offers.

Loyalty Programme

As you play at SlotPlanet, you earn Loyalty Points that can be redeemed into your bonus account, subject to standard wagering requirements. Please note that points reset to zero after 30 days of inactivity, so we recommend staying active to make the most of your rewards. We also host ongoing weekly events designed to keep our loyal players engaged and rewarded.

Games and Providers

We offer an extensive library exceeding 3,008 games, including over 1,000 slot titles and more than 200 jackpot games. Our SlotPlanet slots come from leading studios such as NetEnt, Games Global, Play'n GO, Red Tiger, Hacksaw Gaming, Thunderkick, Relax Gaming, Pragmatic Play, Big Time Gaming, and over 100 additional providers. Our SlotPlanet live casino section, powered by Evolution, features live roulette, live blackjack, live poker, and unique titles like Crazy Pachinko and Red Door Roulette. We also provide classic table games, video poker, and scratchcards for a well-rounded gaming experience.

Responsible Gambling

We take player protection seriously and provide tools to help you manage your gambling activity, including deposit limits, self-exclusion, and reality checks. If you feel your gambling is becoming a concern, we encourage you to reach out to our support team or organisations such as GamCare and BeGambleAware.

Customer Support

Our support team is available 24/7 via LiveChat, and you can also reach us by email at support@slotplanet.com, with replies typically provided within 24 hours. We offer multilingual assistance and maintain a comprehensive Help Centre to answer common questions, including those related to SlotPlanet deposit and withdrawal processes.

Changes to These Terms

We may update these terms from time to time to reflect regulatory changes or improvements to our services. We recommend reviewing this page periodically, as continued use of Slot Planet Casino after changes are published constitutes your acceptance of the revised terms.

Limitation of Liability

We strive to provide a reliable and enjoyable platform, but we do not guarantee uninterrupted access to our services. To the extent permitted by law, we exclude liability for indirect or consequential losses arising from your use of SlotPlanet, except where such exclusion is not permitted under UK law.